Business Account Executive, Emmanuel is Working at Comcast


[MUSIC PLAYING] EMMANUEL: I’m an
entrepreneur at heart, so I love to see businesses that
just started from ground up. For me to come in and be
able to be a part of that, and to help them grow
into further success, it just feels good to know
that I’m helping someone else. I’m Emmanuel. I’m a business account
executive one at Comcast. The responsibilities as a
business account executive one here at Comcast is
to talk to businesses about our products and
services that we offer, which is phone,
internet, and TV. I’m usually about
5:30, 6 o’clock. I take my dogs out
and I feed them. And then I wake my kids
up around 7:00 or so. And they start getting
themselves together. And I usually hop
on my laptop and I’m starting to answer emails. And I also want to look
at what my day looks like, what appointments I
might have set up. Once I’m done doing that, I
start getting myself ready. And I fix the kids breakfast,
put the kids on the bus. [MUSIC PLAYING] And then as far as
your phone lines go, we have that added in
here as well for you. And that’s going to be included
with unlimited local calling, nationwide long distance. How does that sound so far? SPEAKER 1: Sounds good to me. EMMANUEL: I’ll
stay within an area that I have my appointments
set up strategically, because that’s just smarter to
do so you’re not driving around everywhere. And then I will doorknock,
prospect that area, either I talk to brand
new customers who I’ve never talked to before– SPEAKER 2: We have about
four people in the office. So we need enough internet
to handle four computers. EMMANUEL: –and/or I
might pop in on customers who I’ve talked to in the past. SPEAKER 3: Give me
a little more time. EMMANUEL: So what’s
a little more time? I want to be courteous to you. How much time? SPEAKER 3: Give
me a couple weeks. [PHONE RINGING] EMMANUEL: During the day,
I might have anywhere from 5 to 10 phone
calls to make. Sometimes, I’m
leaving voicemails and they generally call me back. Or sometimes, I get a
chance to talk to them and then I can
schedule an appointment or gather more information
for my appointment coming up. I’m usually out of the field
at about 4 o’clock or so. Then I answer emails,
bill proposals for customers that I’ve
talked to during that day, or I might even have
follow-ups that I have to make for
business owners who comes in later on in that day. [MUSIC PLAYING] Here at Comcast Business, we
have a really great base salary and an even better
commission structure. The attributes that someone
coming into this role will need, you have
to be self-motivated. You have to have tough skin. You have to be persuasive. And you have to have
great listening skills. With me having a big family
and always on the go, this job gives me
the great flexibility that I need to be successful
with my family life, as well as business. [MUSIC PLAYING] SPEAKER 3: I will say,
as a business standpoint, though, very smart. The cameras? How do you say no? Just saying. After this is all wrapped
up, give me your car. I’m going to send you guys out
with a couple of my guys, OK? [LAUGHS]

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