10 Business English Expressions You Need To Know | Vocabulary

10 Business English Expressions You Need To Know | Vocabulary

Hello! I’m Emma from mmmEnglish. English in the workplace. At work, in the office. Knowing the idioms, phrasal verbs and unique vocabulary that’s used in these professional contexts is so important! I’ll admit that there is a lot to learn there. But today I want to focus on some really common, very useful expressions that you’ll hear often at work and in these professional contexts . At the office. With your colleagues. With your boss. With your clients, your customers. In interviews, speaking exams, with your teacher or your university professor. If you haven’t already noticed, you’ll soon realise that the office is where idioms and English expressions go wild. At times it feels like people only speak using idioms and slang. So whether you’re flat out, getting off-track, losing your train of thought or banking on an early finish, these 10 essential business English expressions will help you to sound more natural and confident at work. Learning these expressions is essential and a fantastic way to hear them being used in context is by listening to audiobooks. I use Audible to listen to books all the time and I’ve teamed up with them to offer you a free trial, a free audiobook for 30 days, so that you can try it out yourself! I’ve been using Audible for years now but while I don’t often have time to sit and read a book, I can listen while I’m driving or while I’m going for a run or I’m waiting for the train. So they offer a really fantastic solution to keep practising your English and for this lesson, I’ve listed some fantastic books relating to business in the description box below. So you can check out my recommendations for Audible right there. So let’s start with “flat out”. If you’re “flat out”, you’re incredibly busy, you have lots to do, so much that you can’t stop to have a break. I’ll be flat out next week because there’s a new shipment arriving. I’ve been flat out all week, I’m exhausted! In Australia where I’m from, we might also use “flat chat”. It’s used in exactly the same way to mean that someone is very busy. Train of thought. Have you ever been talking about something and then completely forgotten what you’re talking about and why you’re talking about it. It happens to me more often than I’d like to admit but this happens when your train of thought gets distracted by something else. The clear progression of your thoughts are stopped by something. So the expression that you’ll most commonly hear is “Oh! I’ve lost my train of thought! What was I talking about?” I’ve lost my train of thought. My mum called and completely disrupted my train of thought. Can I ask you a question? Just give me a minute, I don’t want to disrupt my train of thought. Now if you lose your train of thought you’ll need to get back on track. If something is on track, it’s happening as it should be there’s no problem at all. If something is not happening as you planned and you want to change it, you want to get back on track. We missed the deadline last week, but we’ve just submitted the report now, so we’re getting back on track. Are you on track to complete the report by the end of the week? So logically, if something is not on track it’s not happening as it should be, then you’re off track. Imagine this, you’re busy, you’re flat out, and you have to attend a meeting about a project that you’re working on. But the people at the meeting are not prepared and the conversation is just going everywhere! People are talking about their kids, what they had for dinner last night, any other issue except what you should be talking about. So you decide to interrupt the conversation and say: We’re getting off track here guys. We’ve only got ten more minutes left and we need to confirm the marketing budget. It’s used to say that a person or a group of people have become distracted from their main purpose. They’ve lost their focus. That’s just like my aunt Mary actually, she does it all the time! She lives on her own which is probably why but her house is beautiful and she’s got the dogs to keep her company. Sorry, I’m getting off track! Here are a few more examples. It’s difficult to stay on track with so many disruptions, perhaps we should move to the conference room. I don’t want to get off track, but we can all agree that the new marketing manager is difficult to get along with. We should have completed the work by now, but the team got off track with some technical issues. This idiom also has a literal meaning. To get lost or lose your direction. To literally get off the track and here, a track means a path or a road. So if you’re off the track, you’re not on the road, on the path that you need to be on. To bank on. To bank on something means to bet that something will happen in a certain way. To be really sure or confident that something will happen So for example. I’m banking on Sarah to get a promotion, so that I can apply for her position. Since it’s a public holiday on Monday, we’re banking on an early finish tonight. It can also be used in a negative sentence, often advising someone against something. I wouldn’t bank on it. That means it’s not a good idea to assume that it will happen. To brush up on. This is a phrasal verb, but one that’s idiomatic and it means to update or to improve your skills in some way. It can be used in any context really, formal or informal, but this expression is so useful in a professional context because sometimes it can be a little awkward or embarrassing to say that you don’t have fantastic skills in one area. Right? But by saying that you need to brush up on those skills is a much softer way of saying that you’re not that good at something but you are willing to practise or study to improve those skills. I’m brushing up on my Italian because I’ve got a business trip in July. I got the job at the publishing company! But I really need to brush up on my editing skills. I’m out of practice! To bring something to the table. So this idiom means to provide something that will be of benefit. Something useful. And it’s often used in a professional context to describe the skills or experience that someone brings to a team or to a company. The great thing about Sam is that she brings years of management experience to the table. See how the “something” in our structure is a noun phrase here. This is really common with this expression. He brings excellent communication skills and award-winning design experience to the table. But during a meeting you might also hear someone use this expression. What have you brought to the table? And that means what suggestions or ideas did you bring to the meeting, can you offer to the people in the meeting. To bring up. Now this is a very common phrasal verb. You’ve probably heard it before. It means to mention or introduce a topic. Someone can bring something up during a meeting, a call or a casual conversation. I’ll bring it up with Stephanie when I see her next week. Our presentation is missing some of the key points. So I’m going to bring it up with the team tomorrow, we can spend some more time on it. To turn down. Again, this is another common phrasal verb but it’s also idiomatic. It means to say no to something or refuse something. They offered me tickets to the conference, but I had to turn them down because it’s my son’s birthday. He turned it down because they offered him the promotion, but told him that they couldn’t increase his salary. I applied for the position but then I found out I had to spend six months of the year living in New Zealand. So I had to turn them down. Now when you do something without planning or preparing for it, there are a couple of useful expressions that you can use. You can say that you’ll “wing it”. My presentation’s on my laptop, which I left at home, I’ll just have to wing it. If you haven’t received the notes, you’ll just have to wing it. Usually this idiom suggests that you didn’t really plan it to be that way but for some reason, you’re under-prepared. If you do something that’s off-the-cuff, you’re doing something without preparing for it but you’re kind of comfortable with that you’re cool with that. I wish that I was confident enough to make presentations off-the-cuff, I spend so much time planning for our monthly board meetings. Paul won an award last night and made a fantastic speech totally totally off-the-cuff! Well that’s it for this lesson, I hope you learnt some new expressions. Remember that these expressions are often used in a professional context but not only in a professional context. You’ll often hear them used in casual, informal contexts as well, so they’re good ones to learn and practise. You guys know that I release new lessons every week, so make sure you subscribe by clicking that red button down there so you never miss one of my lessons! There are plenty of other video lessons right here on the mmmEnglish Youtube Channel for you to check out. Like this playlist here of English idioms and this one right here. Thanks for watching and I’ll see you next week. Bye for now!


  1. blind joker says:

    audible book

    have you ever been completely forgotten of something significant?

    if you lose your train of thought

    you should get back on track!

    you're off track, man!

    people are distracted!

    they have lost their focus!

  2. senthamarai maya says:

    if i use these use these idioms and phrases in my local area nobdy gonna talk wi me.. that's t problm 😏.. bt u are fantastic emma.. love ur way of expressing the way u talk, explain.. tq

  3. kanha Oum says:

    Thank you

  4. Andre Luiz says:

    you are so beautiful…Im in love

  5. Ak H says:

    Well, I've been living in the united states for a couple years but I've never heard someone saying "flat out". I guess this is not American English.

  6. khadar xirsi says:

    Thanks for this video, I appreciate you alot ,greetings from Somaliland country.

  7. Ma De says:

    flat out = incredibly busy

    train of thought = discussion flow

    get back on track / off track

    to bank on = to bet on (somethng)

    to brush up on = to update/improve (skills)

    to bring something to the table = to provide something beneficial

    bring up = to mention/introduce a topic

    to turn down = to decline an offer

    wing it = doing along with an unexpected event

    off the cuff = doing something without preparation while being comfortable

  8. dhulba DJ says:

    Hi Emma
    Your teaching methodology and the lessons topics are unique and interesting.

  9. Dan Teacher says:

    I think it would be nicer if you don't cut the top of your head when you frame yourself before recording. The tips are amazing though. Thanks

  10. سامح سيد says:

    We love u in Egypt our teacher😍

  11. Yasir Abbas says:

    Fantastic video. I learnt a lot!!! Thank you

  12. Farhad Ahmadzada says:

    Nice earrings…..

  13. Jesús Ledesma says:

    In spanish please 😉👍

  14. sara ebrahimi says:

    Gorgeuos teacher💕💕 what is difference between work , job , and business?

  15. jojo morena says:

    that was so useful thank you so much Emma

  16. Jasmin -e says:

    Hi Emma 💙 , I adore your useful lessons, but i have a question that bothers me a lot it’s : Can the idioms generally be used in a Formal writing ?
    thanks in advance💛

  17. Ahmed Benlarbi says:

    Thank you so much .

  18. ود البلد says:

    Good luck good job

  19. Maximillian Köhler says:

    It really helps that you have a very pleasing personality and charm plus you bring clarity to the table which makes learning this rather boring stuff interesting and fun! 👍🏻👍🏻👍🏻

  20. sameer c9tech says:

    to be frank u looks soooo gorgeous.

  21. Maruf Hossain says:


  22. Hernan Perez says:

    Hay esa boca .. 😋

  23. Saida Rezzak says:

    Wise decision to turn the New Zealand offer down!

  24. Salih Haj says:

    Thank you for the lesson,it was so helpful

  25. Fortunate Chatyora says:

    Soo educative……um loving this

  26. Aly Kane says:

    I like the way you pronounce the words ! it's very helpful and wonderfull. mmmEnglish is the best!

  27. AI ROBOTICA says:


  28. Javier Alejandro Ramirez Aparicio says:

    Emma, this video is really cool and you're beauty, I love you!

  29. اثير الطائي says:

    Very good

  30. Ibrahim Ali says:

    Love you Emma ❤️ 😘

  31. Shah Abu Zafar Zubaer says:

    What is meant by under process or wing it, plz clarify

  32. pleocenio says:

    Emma congratulations on your teachings. You are great! we are subscribed and happy to listen and learn with your videos. (Sorry to tell, but your makeup in this video is a little heavy, you are pretty enough and don't need, heavy makeup…sorry I don't want to be critical or make you feel bad, on the opposite….) Wish you the best always! Thanks so much for your great teachings!

  33. Rino Do says:

    Great lesson! Best ever!

  34. Farah Naz says:

    hi emma like u and ur teaching style

  35. Talha Khan says:

    I like you her taught

  36. Ivett Fernandez says:

    Muchas gracias Emma! These are going to be so helpful to me. I really appreciate people like you that take the time to help others. I am brushing up on my English business expressions so I don't have to wing it later…. 🙂

  37. Ahmed Elsayed says:


  38. Adrian F. says:

    Paid by Audible

  39. Daniel Godany says:

    I don´t think you are a native Australian 🙂

  40. SSD HUNTER says:

    Thank u for making indonesia sub

  41. Agustin Hipolito says:

    Thanks Emma, that expression are useful at workplace. I follow all your vids.

  42. Fabius Bolívar says:

    Your pronunciation is strangely delicious to listen to 🌹🌹🌹

  43. 8Муз says:

    soft sweety voice

  44. my dream is tay says:

    Hey emma thanks for this useful lesson.you are great teacher.the way you teach us english is amazing.by

  45. Imran Kalandar says:

    Thank you very much Miss Emma we are learned lots of idioms and phrasal verbs great lesson thank you. And ha you are appeared in different getup and great hairstyle
    And ha…….vere nice earring.

  46. Guilherme Röpke says:

    Muito show, eu comecei a fazer um curso por assinatura mto top to aprendendo demais dobre ingles de negocios. Se alguém quiser deixa o whats aqui q mando o site

  47. figen ünal says:

    please add turkish translation

  48. figen ünal says:

    türkçe altyazı ekleyin.

  49. figen ünal says:

    türkçe altyazı ekleyin.

  50. figen ünal says:

    türkçe altyazı ekleyin.

  51. Hunter Epicness says:


  52. Tem Kirichuk says:

    Emma, you're the spitting image of Kristin Dunst. At least you totally remind me of her [is meant to be a compliment ^^]
    BTW, much obliged for the info.

  53. Caleb Chandler says:

    Watch in 2x speed.

  54. Sharmily S says:

    Omg!! This lesson is so hard today for me don't know why think 🤔 my mind is swinging 😂

  55. Yohana Sanchez says:

    Hi Emma, I like your videos a lot, great material!

  56. منال محمدموسى says:

    I want learn English very well in my work but how to be very well I can't keep the words ?

  57. Молодой Распиздяй says:

    Русские вперёд

  58. Tan Chanel says:

    You are so beautiful. I am fall in love with you.

  59. vinu balakrishnan says:

    Thank you so much ms Emma,Actually phrasal verbs and idioms are the most difficult part of learning but no worries cause you are here with us ❤️❤️❤️

  60. Banedick Zetro says:

    Emma I have almost learn new things from you…Thankyou very much. I love English but the problem is I cant speak better English. From this motivational videos of yours, I know I can improve my English in someway. Any way thankyou very much😍😍😍😍. If you where not married then I would be the first person to merry you.💔💔

  61. Edgardo Mendez says:

    Thanks, teacher. I need to practice more of all those expressions.

  62. hamza 2016 says:

    plz somebody can explain me what "wing it " reallu means?? i didnt understand it well

  63. Rukhsar Abdulla says:

    Iam brushing up on my Turkish language

  64. Pradel Elien says:


  65. The_word_.de_ nounours *-* says:

    Omg I like you video you learn me a lot thing until here I love you so much !!keep going like that✨✨🙃 I follow you there's not a long time ago

  66. Hasya Dev says:

    Flat out -very busy

  67. Hasya Dev says:

    Train of thought –

  68. Hasya Dev says:

    Off track different talk

  69. Hasya Dev says:

    Brush up on – improve your skills

  70. Hasya Dev says:

    I m out of practice

  71. Hasya Dev says:

    Bring something to the table

  72. Hasya Dev says:

    Bring up
    Turn down – refuse something

  73. Hasya Dev says:

    Off the cuff – outstanding

  74. Hasya Dev says:

    I did not under stand bank on dear

  75. ayman alshatabbi says:

    Useful lesson as usual, I’m lucky to know your YT channel in this period. You’ve been helping me.

  76. Nethu Emalka says:

    Great lesson..! Thank you teacher ❤❤❤

  77. Om Kashyap says:

    fabulous , I cannot thank u enough , really you have brought great resources for learning natural English to the table.

  78. Ajith Aluthwatte says:

    Your teaching skill is superb!

  79. jineesh km says:

    Very interesting and informative

  80. jalal rahimi says:

    What is the difference between “ happy “ and “congratulations “ ???
    Please help me these two always confuse me


    Hi Emma! Can you please remove your background music?

  82. Witek Robert says:

    I love mmm

  83. Derly Ramos says:

    I really want to know Technic words because the work that I want is requesting…

  84. Óscar MC says:

    According to some sources, the expression off the cuff can be written with or without hyphens. Without hyphens the expression works as and adverb, whereas with hyphens it works as an adjective. Examples:
    I never make presentations off the cuff.
    Paul made a fantastic off-the-cuff meeting.

    So, any native speakers can clarify this? Emma?

  85. Umer K says:

    You are just magnificent all around. Thank you so very much for your invaluable contribution Emma. Wish you more success.

  86. ninad joshi says:

    Nice.your style of teaching and talking is really pleasant.greetings from India.

  87. Commander Commando says:

    Ma'am emma what are those formal and informal?

  88. E.F higher-self says:

    Holy love 💞💞
    You are a sight for sore eyes.
    How can we learn looking at such a beauty💞
    Cheers from Brazil.
    TKS lovely.

  89. adelsonbn says:

    You are a marvelous teacher! Thank you very much for your excellent classes!

  90. Ashamya says:

    Eg: I'm already flat out with this work to help you.
    Is this correct?

  91. Valentina Holosenko says:

    Thank you a lot for this lesson!

  92. Puron Nouhkham says:

    May God bless you Emma

  93. Nawal Nawal says:

    Wooow perfect lesson and iconic teacher😙😘😘😚💕💕💋💋✌✌

  94. Abhay Singh Solanki Asi says:

    Can you teach me on line Emma

  95. Cutting_Edge_Tech says:

    I could not get it exactly what you meant that I'll bring it up with Stephany when I see her till next week. Do you mean I will mention to Stephany or something?

  96. Brunhilde Hülsdonk says:


  97. Kito daily life says:

    Thank you for teaching. 👍

  98. akil athar says:

    How to remove my credit card details from this

  99. P P says:

    Thanks for perfect lesson!
    Since it's a bank holiday on Monday, we a're banking on an early finish
    – anybody else wing it? 🙂

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